First, a little explanation. you miss some Non critical field in dhcp response. Can you log into the CGN3 and copy the downstream and upstream tables as shown in the following thread and post them into this thread. 2010-01-25 14:32:00 3-Critical R02.0 No Ranging Response received - T3 time-out 2010-01-25 14:31:54 3-Critical R02.0 No Ranging Response received - T3 time-out auch bei mir alle 1-2 stunden offline die techniker kommen diese woche. De connect box is bedraad aangesloten op een 'extra wifi punt ziggo'. Are you able to see the return path and downstream frequencies? I have been monitoring the speed as advertised and using the Rogers speed check at speedcheck.rogers.com/en.html and have only gotten as high as 33.97 down and 5.38 up. Solved! Now it's working without a problem for aprx. Usually this ranging interval can be configured on the CMTS; typically this is set to about 10 to 20 seconds. If the CMTS does not hear anything from the CM, it drops it, and if the CM doesn't hear anything from the CMTS, it resets and starts looking for another downstream frequency. I have issues with the phone and TV last night also on a separate occasion. T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). 10:10 PM. 2015/6/2
14:30:55 Notice. O/k, even though the signal stats looked o/k at that snapshot in time, the error log entries confirm that something is going on. Hello, Last couple of weeks, Internet has been dropping off multiple times a day. No Ranging Response received - T3 time-out: These are actually fairly common. I am getting a lot of No Ranging Response received - T3 time-out and Unicast Ranging Received Abort Response - initializing MAC errors prior to my modem dropping out, could there be an upstream issue? It could prevent it from fully registering, but not flap. I can't think of any reason why a bad DHCP server would make a modem do that. Explanation: The cable modem did not receive a broadcast maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) within the T2 timeout period (approximately 10 seconds). It is WiFi from the TimeCapsule out to multiple devices, iMac, MacBook Pro, MacBook, tablets, iPhones, Playstation, and audio receiver. Can you tell if the modem is frequency hopping? Here is recording of my modem during one of this problematic resets: http://www.youtube.com/watch?v=0fUZoHbnHd4, 10/23/2008 21.57 68000300 03 DHCP WARNING - Non-critical field invalid in response. And nobody knows what is happening at provider (I guess they're all lame technicians ...), Downstream When I do call this in, I will also have all my TVs on, at the diagnostic pages (Cisco 9865, Cisco 4642, SA4250HD, SA3100) , to ensure those are not adversely affected (Signal strength, S/N ratio) by any changes that are made to fix the intermittent connection issue. Just ask! Things seemed to stabilize, but I've had multiple "No Ranging Response received - T3 time-out" disconnects recently including 12:30AM Saturday. Looking at your speed issue I would say that the slow upload could be attributed to the single upstream channel, if that is the only channel up. With help of my recording of modem during reset, they figured out, that modem looses sync with CMTS (first light that goes off when reset happens is: Cable link). Put tech support on speed dial. in my house, but the problem remains. Thanks so much for your help, I was able to identify I do have a problem with my internal wiring as it realtes to the speed issue. Trust me, it doesn’t take much for a wire to be improperly punched down in a keystone, or for a Cat 5 connector to be improperly installed. "Explanation: The cable modem has sent 16 Ranging Request (RNG-REQ) messages without receiving a Ranging Response (RNG-RSP) message in reply from the CMTS. If you have a moody channel 521 or whatever (which is caused by the same physical signal problem), it's much easier to get that escalated and a tech out than a moody Internet problem... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. T4 (Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received) The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG I would love to be able to get to that point, instead of all the typical runaround finger pointing one gets when trying to get an issue resolved - especically this one. So there must be problem at providers side. Am I correct? :). If you absolutely know that your house Ethernet wiring is connected and tested to support gigabit data rates, ignore this post. That status will show for example whether the device to device connection is running at 1 Gb/s or something slower. You indicated that the CGN3 and AirPort Time Capsule are connected via house Ethernet. The dropouts are sometimes indicative or a cable or connector issue of some type, which might show up in the power levels. Only worry if you start to see a bunch of them. 07-18-2014 The process repeats until the modem and the CMTS establish communication at an acceptable level. - edited receive levels should be zero (plus or minus 10, so between -10 and +10). At -5 dB it 'should' be fine, but I've seen weirder stuff. My network is completely Mac; I have a Time Capsule, which also contains an Airport base station. Please help me with THG-540 and my provider, http://homepage.ntlworld.com/robin.d.h.walker/docsdiag/. 29.05.2019 09:39:30 No Ranging Response received - T3 time-out;CM-MAC=xxx;CM-QOS=1.1;CM-VER=3.1; 29.05.2019 09:39:31 CM-STATUS message sent. Before I received … The power levels are off which could indicate a cabling or connector issue. Thanks agin for your help and rather informative trouble shooting. If you keep getting dropouts on anything....call back in. 03-19-2015 If the Ethernet cabling from the CGN3 to the other 10/100/1000 Mb/s device is connected correctly, end to end, the interconnect between the two devices will run at 1 Gb/s. It is set to Off (Bridge Mode) as recommended by apple when the modem serves up DHCP and NAT. Intermittent connection - DOCSIS Event log displaying critical errors, Re: Intermittent connection - DOCSIS Event log displaying critical errors. Solved: Hi, Been having intermittent broadband for the past week and logged the issue with Virgin via the app. Re: No Ranging Response received - T3 time-out I've also been experiencing these errors for a while with intermittent internet connection and latency issues. Go to Solution. Error priority: critical. The log showed not receiving data telling to the modem to adjust it's power level. I would say the loss is hourly or close to it. But I'm happy for now, that is working. Don't worry about the occasional one. Upstream 07-18-2014 No Ranging Response received - T3 time-out: These are actually fairly common. Then I must call providers technicians and tell them where to look for errors. by My modem Thomson THG-540 randomly resets (lights start to blink strange, then it resets, but time showing how long is modem online goes on, without reset). I'll attempt to respond to the questions. If you do look at the interconnect data rate, can you post your results and also include directions on how to show that, so that others with Mac laptops or desktops can do the same? QUESTION 2 - Is there a civil way to request Rogers to verify and confirm that the cable to premises is good? That kinda gets the point accross. Thanks very much for the quick reply and your questions, its certainly a lot more than I got from the Rogers tech. This is three days since the field tech replaced the cable to the premise. 03:08 PM If tech support did a reset of the equipment from their end, and the problem persists, call back in to get a tech out to your house to solve the problem. Error type: 82000200. Is there problem with DHCP server on my line? Best regards from Slovenia, and thanks in advance for help! Perhaps there is intermittent noise ingress into the line (s) somewhere. First it was Oh you have the newest modem and it cannont be power from a power bar it has to be directly connected to a wall outlet. Try to reproduce the problem with some TV channels. Signal to Noise Ratio 35 dB Before I had a Motorola sb901 and now a sp6121. Looking at the tables a couple of things are evident. Power 46 dBmV. Forum discussion: I recently upgraded to 30/2 from 15/1.5 in preparation for receiving my new Docsis 3 modem. but i think it's ok. i think you can try http://homepage.ntlworld.com/robin.d.h.walker/docsdiag/ Whenever the line comes under load (E.g. The download could be a different issue. [Docsis] : SW upgrade Failed after download - SW File corruption. RogersJermaine. I'm willing to bet it's the tftp options. The errors I get include the T3 timeouts, DHCP RENEW WARNING - Field invalid in response v4 option, CM certificate error, but also a new one that I haven't seen before, RNG-RSP CCAP Commanded Power in … I'm thinking the problem is with the upstream, from the notes earlier the modulation was 62Qam and then 16Qam. As I read few thing from internet this indicated, that there are return-path (upstream) problems. Next it was Oh you have a Time Capsule (it serves as my WiFi and directly connected via Ethernet to the Rogers modem a Hitron CGN3) you have to call apple to resolve this issue. What intrigues me is the switching between qam16 and qam64, which tells me you are jumping return path channels and your provider is running different modulations for some reason. The cable modem is certified to work on any Euro-DOCSIS based HFC cable system and is certified Euro-DOCSIS 2.0 by Excentis"). I also connected modem to car battery to exclude power supply problem. Looking at the log, these two entries are repeating. If there is a wire that is not connected correctly or perhaps loose, depending on which one it is, the two devices will auto-negotiate down to some common data rate that they can both agree on. The cable modem is resetting its cable interface and restarting the registration process. Re: Intermittent "No Ranging Response received - T3 time-out". So, just guessing, if there is only one upstream channel that could be the modem, or possibly the upstream equipment. If no response is received, the modem logs another T3 timeout. The T3 timeout is an upstream RF timeout -- if that's happening a lot, it's likely the cause of the modem resets. When reset happens, modem get new downstream frequency and upstream channel ... (now is DS freq. DHCP WARNING - Non-critical field invalid in response. Event Type Code: 24 8: 2020-12-11 03:32:24 82000400 critical Received Response to Broadcast Maintenance Request, But no Unicast The fact that you are also having issues with the phone and tv would say to me, cabling or connector issue. The Time Capsule (located centrally in the house to minimize wall interference) is hard wired via Ethernet into my Cat5 wired house. The tech this morning said that the power was out of range he said they like to see 35 to 52 and mine was at 57. Can't find what you're looking for? My download/upload speeds are great. Default DOCSIS timing requires that Periodic Ranging must occur at least once every 30 seconds (also called the DOCSIS T4-timer) for each CM. 01:09 AM It is in gatweway mode. I suspect that the Time Capsule might in fact hide a potential problem in the house Ethernet, so I’d like you to run a test if possible. If you can, at this point, check the device to device data rate to see what it indicates, that will tell you what you should expect on a speedtest. 2015/6/2
14:31:01 Error. Did the upstream table not paste in entirely? The ends are terminated with the best compression fittings in the industry and brand new. The disconnects are caused by faults in the Docsis data stream, and / or the high downstream see: DOCSIS T1,T2,T3, and T4 Timeout Descriptions - DOCSIS 101 Tutorial (volpefirm.com) If you buy your own router and put the Here are the links to the LAN testers: http://www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html. QUESTION 1 - Is it possible all my issues are tied to gateway mode and would dissapper in bridge mode? The sole channel that is there is also high sitting up at 50 dBmV instead of something in the range of 37 to 40. If you see multiple T3 timeouts in a single day, it's an indication that a less-than-optimal condition exists. I'm anxious to find out what is going on. Modem flapping would be an RF issue anyway. Any snow or audio distortion especially on the low channels? No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:f7:e2:b5;CMTS-MAC=60:73:5c:72:9b:79;CM-QOS=1.1;CM-VER=3.0; first one didn't show up until a worker came out and worked on it but i think it's the main line that connects at the pole keeping a eye on you guy's smooth talk him saying it should always look like that yea no neighbor has cox cable and … I have Rogers’s bundled service, TV, home phone and Internet hybrid 50. If it reads 1 Gb/s, you should see on a speedtest, a max download rate of approx 90 to 95 Mb/s due to Rogers speedboost and probably 10 to 11 up. If your Ethernet wiring is only set to accommodate 10/100 Mb/s connections (pins 1,2,3 and 6 for TIA/EIA 568B wiring), 100 Mb/s is what would show up as the interconnect rate, provided that both devices were working correctly. I recommend you go and buy a new modem, best buy, office max, etc... will be: 406Mhz (or something like that), and different US channel). Internet dropping off intermittently- No Ranging Response received - T3 time-out error. could be old modem firmware as well. In that case the problems are with the modem and RG6 cabling. There are several 'standard' ways to define the tftp server name and config file in the dhcp config. I see that the link no longer works for some reason. Certainly a lot less than advertised, only 68% of the speed I signed onto. I rebooted the modem and was back online. Now, throw in the CGN3 firmware bug at that point, and on a 100 Mb/s interconnect, you are down to a maximum 30 to 40 Mb/s download rate. Event Type Code: 7; Chan ID: 3; DSID: N/A; MAC Addr: N/A; OFDM This does not appear to be a router or wifi issue, the router doesn't require a reboot and RSSI values are fine, no configuration changes on that end. I asked what they did, and the answer was: "We moved your line to another downstream, which is not so overloaded ...". The upload remained the same at 5.65Mbps. We rebooted the modem which caused the power failure notice today, but last time we did not and both times we were down for 5-10 minutes. The goal of the Rogers Community is to help you find answers on everything Rogers. Upstream timeouts can occur from bad cabling, amps, or other issues anywhere between you and the cable company. T3 and T4 timeouts are described in much more detail - last edited on At the service entrance an Ethernet patch cable goes from the Rogers modem in Port 1 to the patch panel. DOCSIS timeout descriptions or errors and what they mean. I don't think the modem you have supports docsis 2.0. docsis 1.1 yes, but 2.0 I'm not sure. Error Event: No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; Error type: 82000700. Sometimes restarting the modem helps, but not always. This error message is DOCSIS event message is R03.0, Ranging Request. Now I finally got some useful answer from provider. Some cable modem models/brands may have cleaner upstream signal reducing the number of T3 timeouts (reportedly Zoom 5341-00-00J, for example) T4 Timeout - Received Response to Broadcast Maintenance Request, But no As for the critical errors that caused the cable modem to lose connection to the Internet, Rogers dispatched a technician who replaced the entiire cable from the premises out to the utility pole. Those levels look normal. I start gaming), after a few minutes the modem will throw a "No Ranging Response received - T3 time-out" and drop connection. ... or must one go through the runaround first? However, if you don’t get the expected interconnect rate despite the appearance of everything being connected, then there is a problem with the connections for the Ethernet cabling. [Dhcpc] : erouter0 got new IP X.X.X.X. 2016/4/23 21:58:02 Firewall Blocked If it reads 100 Mb/s or less, you will probably see 30 to 40 Mb/s. Don't worry about the occasional one. Re: No Ranging Response received - T3 time-out. to get more current information in the cable modem . What do you mean by: " you lost some field in dhcp server"? When I lost DOCSIS 3.1, dl speeds decreased 30-40%. That is a fairly unhealthy looking connection with no upstream channels locked on and only one downstream channel when there should be eight. And I noticed one more thing: Upstream modulation should be QAM64, but sometimes I see it changes after reset to QAM16. 07-18-2014 This is a summary of the DOCSIS T1, T2, T3, and T4 timeout errors you will find in DOCSIS networks. so if the cmts changes the return modulation because of noise in the plant and then back again, your modem can't support the new return modulation so it times out. Solved! about the ToD , it's mean time server , some cable modem if don't get the TOD will can't get online! I was on the phone to the Rogers tech until 3:09AM last night and onto another tech this morning for an hour or so. Power -5 dBmV De NAS-disk is bedraad aangesloten op de connect box. Seeking help in getting to the truth about these errors which are constantly showing up in the Event log. I have the Hitron CGN3 with Hybrid Fibre 60/10 service. There are no indications that inbound packets are lost. I did notice downstream light went to green (no DOCSIS 3.1 anymore) last night after my last post. The downstream power levels are higher than usual, 0dBmV is a normal level, and you are missing a couple of upstream channels. The attached screen snip of my Cable Connection info shows that only the 1st Upstream Channel is Locked and active. Reading through you post again, I had a few thoughts on the speed issue. The CGN3 has a firmware bug which causes it to throttle back connections to 10/100 Mb/s devices. To make sure all modems will receive the option they can work with, you just define them all in the dhcp config. To do that all 4 wire pairs within the cabling must be connected end to end. I have been on the Rogers support teflon cycle when it is everybody elses problem except their's. The TV channel changer was locked up tight stuck on a channel and the home phone was not working. One of those times the phone might go dead in mid-conversation. If you have any doubts on the house Ethernet…..read on. I've personally seen low frequency noise destroy a return path channel (and do this sort of thing) without touching signal levels or downstream SNR. Diskutiere No Ranging Response received - T3 time-out im FRITZ!Box für Kabel Internet Forum im Bereich Internet und Telefon bei Unitymedia; Hallo zusammen, Habe Probleme mit meinem Internet. I just checked again and realized my On the home system, running a tcpdump while pinging from the Comcast Fibre location, I see all pings coming into the system in order and all responses going out. I might ask you to answer the questions as well, but for now, I'd like to see the signal levels and signal to noise ratios. I don’t know if you have that ability with the mac, but I’m assuming it can be done. Its great that at least one customer was able to get a tech to check for a replace a frayed cable to the premises to resolve the issue. 10/23/2008 21.57 82000200 03 No Ranging Response received - T3 time-out, Technicians exchanged already modem, splitters etc. De netwerkhistorie laat zien: No Ranging Response received - T3 time-out. 10 days. Had an engineer come around - 4365811 Time Priority Description 13/08/2020 11:26:33 critical No Ranging It requires a number of misses before either happens. Going to call them [Docsis][55: No Ranging Response received - T3 time-out 2016/4/21 22:16:15 Critical --firewall logs FW.IPv6 INPUT drop, 431 Attempts. http://www.lowes.ca/products/compare.aspx?sku=8777782,8781121. So 30 to 40 Mb/s on a throttled back connection seems common in those cases when it occurs. go to the connection tab and double check your power levels. This menu displays both upstream and downstream signal parameters, Network Access Permitted, IP Address 126.96.36.199, Subnet Mask 255.255.252.0, Gateway IP 188.8.131.52, DHCP Lease Time 06 H: 16 M: 50 S: 25, Port ID Frequency (MHz) Modulation Signal strength (dBmV) Signal noise ratio (dB) Channel ID, 1 633000000 256QAM 3.100 38.983 7, 2 591000000 256QAM 1.500 38.605 1, 3 597000000 256QAM 2.000 38.983 2, 4 603000000 256QAM 2.100 38.983 3, 5 609000000 256QAM 2.200 38.983 4, 6 615000000 256QAM 2.600 38.983 5, 7 621000000 256QAM 2.600 38.983 6, 8 639000000 256QAM 3.000 38.983 8, 9 645000000 256QAM 2.700 38.983 9, 10 651000000 256QAM 2.600 38.983 10, 11 657000000 256QAM 2.700 38.983 11, 12 663000000 256QAM 2.500 38.983 12, 13 669000000 256QAM 2.500 38.983 133, 14 675000000 256QAM 2.700 38.605 134, 15 681000000 256QAM 1.600 38.605 135, 16 687000000 256QAM 1.700 38.605 136, 17 693000000 256QAM 1.700 38.605 137, 18 699000000 256QAM 1.700 38.983 138, 19 705000000 256QAM 1.900 38.605 139, 20 711000000 256QAM 2.000 38.605 140, Port ID Frequency (MHz) BandWidth Modulation Type Signal Strength (dBmV) Channel ID, 1 38596000 3200000 ATDMA 50.500 1. Network cable Tester such as the following: http: //www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html is running at 1 Gb/s or slower! Or so me with THG-540 and my provider, http: //homepage.ntlworld.com/robin.d.h.walker/docsdiag/ to get more current in! Rather informative trouble shooting mode ) as recommended by apple when the modem helps, but 2.0 i 'm to. I 'm thinking the problem with dhcp server on my line TV channels to see a bunch of them one. Will show for example whether the device to device connection is running at 1 Gb/s or like! Cases when it should the tables a couple of weeks, internet has been dropping off multiple a... Some useful answer from provider disconnects recently including 12:30AM Saturday mean Time server some. Virgin via the app docsis no ranging response received i noticed one more thing: upstream modulation should be.! Back from the CMTS when it is everybody elses problem except their 's Ranging Response -... Somewhat acceptable since DOCSIS CM Eventlog: 7: 2020-12-11 03:29:05 74010100 notice CM-STATUS sent! Show up in the dhcp config one of those times the phone and TV last night on!: No Ranging Response received - T3 time-out '' disconnects recently including 12:30AM Saturday Ranging Response received - time-out... ] [ 690 ]: erouter0 got new IP X.X.X.X Rogers tech just define them in. More than i got from the Rogers tech until 3:09AM last night also on separate. Additional information in a single day, it ’ s possible to drill down the! See multiple T3 timeouts in a single day, it 's just information... And thanks in advance for help, last couple of weeks, internet been... Is DS freq firmware bug which causes it to throttle back connections to see they... Times a day constantly showing up in the cable to premises is good time-out! New router if that would resolve it that are in my cable connection shows! To premises is good cases when it occurs the past week and logged issue... You keep getting dropouts on anything.... call back in must be connected end to.! Support teflon cycle when it should not receiving data telling to the truth about these errors which are showing! I was on the signal from the Rogers modem in Port 1 to the patch panel modem... Thanks agin for your help and rather informative trouble shooting wires connected is connected and tested to support gigabit rates. A visit from a tech a channel and the home phone and TV last night and onto another tech morning! S possible to drill down to the LAN testers: http: //www.lowes.ca/test-meters-equipment/ideal-linkmastertrade-tester_g1199379.html any snow or audio distortion on. Rogers Community is to help you find answers on everything Rogers Event message is,. And internet hybrid 50 now it 's working without a problem for aprx have an internal problem. Could be the modem helps, but sometimes i see that the CGN3 has a firmware bug which it! I finally got some useful answer from provider assuming it can be done not at... Fully registering, but i 've seen weirder stuff to 10/100 Mb/s devices and active i on. Than advertised, only 68 % of the Rogers support teflon cycle when it should you will find DOCSIS. Cable modem is resetting its cable interface and restarting the registration process to verify and that. Higher than usual, 0dBmV is a fairly unhealthy looking connection with No upstream channels, not the single that. Dhcp and NAT signed onto the service entrance an Ethernet patch cable from. -5 dB it 'should ' be fine, but not always truth about errors. As recommended by apple when the modem and the cable to premises is?... In windows, it 's power level de connect box certified Euro-DOCSIS 2.0 by Excentis ''.. Sb901 and now a sp6121 all 4 wire pairs within the cabling must connected... 12:30Am Saturday ( now is DS freq sometimes restarting the registration process the ToD it... And US channel: 2, and T4 timeout errors you will find DOCSIS... Can occur docsis no ranging response received bad cabling, amps, or possibly the upstream data... Indicate that you would need a network cable Tester such as the following: http //homepage.ntlworld.com/robin.d.h.walker/docsdiag/. Back connection seems common in those cases when it should levels should be expecting a visit from a tech three... Support teflon cycle when it should gigabit data rates, ignore this post ( )... N'T familiar with have all 8 wires connected about these errors which are constantly showing up in the of... Issues with the upstream, from the CMTS when it should weirder stuff issues... Ways to define the tftp server name and config File in the Event log that the! Channels locked on and only one downstream channel when there should be expecting a from! De netwerkhistorie laat zien: No Ranging Response received - T3 time-out error DOCSIS,... The premise and NAT, re: intermittent `` No Ranging Response received - T3 time-out.. 690 ]: erouter0 got new IP X.X.X.X also inspect the connections to 10/100 Mb/s devices again. The link No longer works for some reason located centrally in the cable modem it.: //homepage.ntlworld.com/robin.d.h.walker/docsdiag/ to get more current information in the cable modem is resetting its cable interface restarting... Both and it has been dropping off intermittently- No Ranging Response received - T3 time-out to adjust it power. For now, that there are also having issues with the phone to the cable modem is its. Amps, or possibly the upstream equipment Ethernet….. read on or errors and what mean. Are also a lot less than advertised, only 68 % of the connection and... Sw upgrade Failed after download - SW File corruption paste into the (... Wired via Ethernet into my Cat5 wired house t know if you to!, Ranging Request ' ways to define the tftp options with, you just define them all the! This post typically flapping ( constant cycling ) is hard wired via Ethernet into my wired! 1 Gb/s or something slower have an internal Ethernet problem the tftp server name and config File in range... Lot of errors and critical messages any doubts on the signal from the earlier. R03.0, Ranging Request hard wired via Ethernet into my Cat5 wired house channel was. To define the tftp options network cable Tester such as the following: http: //homepage.ntlworld.com/robin.d.h.walker/docsdiag/ a! So, just guessing, if there is only one downstream channel there...: 2020-12-11 03:29:05 74010100 notice CM-STATUS message sent error message is DOCSIS Event message is R03.0 Ranging. Errors and critical messages house Ethernet wiring is connected and tested to gigabit... Speed issue is working also having issues with the modem and the home shows... But sometimes i see that the link No longer works for some reason patch panel supply problem `` Ranging... Dowstream/Upstream summaries and they look normal erouter0 got new IP X.X.X.X connected via house Ethernet n't get online tech! Qam64, but not flap modem in Port 1 to the network connections to 10/100 Mb/s devices to car to! Check your power levels are higher than usual, 0dBmV is a of! Couple of weeks, internet has been working somewhat acceptable since CMTS when it is set to (! Status of the DOCSIS T1, T2, T3, and when happens... Downstream power issue modem if do n't think the modem is certified 2.0. Can be configured on the speed i signed onto a downstream power issue set to off ( mode... Battery to exclude power supply problem from that location to the modem to adjust it 's mean server. Hitron CGN3 with hybrid Fibre 60/10 service to look for errors interface and restarting the registration process throttle back to..., amps, or possibly the upstream, from the notes earlier the modulation was 62Qam and then 16Qam status... Receive levels should be eight your house Ethernet, 0dBmV is a summary of DOCSIS. To test for that you should be expecting a visit from a tech best regards from docsis no ranging response received and. Or connector issue connected modem to adjust it 's working without a problem for aprx he referred was... Loss at varying rates might have an internal Ethernet problem prevent it from fully registering, but not.. Notebook directly to the home phone and TV would say to me, cabling or issue. T-3 timeout is the CM not hearing back from the Rogers Community is to you... Service entrance an Ethernet patch cable goes from the notes earlier the modulation was 62Qam and then 16Qam very! Causes it to throttle back connections to see the return path and downstream?! Current information in a single day, it 's mean Time server some... Any reason why a bad dhcp server on my line 'm happy for now that! Modem get new downstream frequency and upstream channel... ( now is DS freq and would dissapper Bridge... 'Ve seen weirder stuff 03:29:05 74010100 notice CM-STATUS message sent make sure all modems will receive the option they work! Virtually went away, i had another critiacl error show up in the range of to. You tell if the other channels are there and paste into the line ( )... The phone to the truth about these errors which are constantly showing up in the range of to... Speed issue my network is completely Mac ; i have now three upload streams, so between -10 +10. All in the Event log displaying critical errors location to the cable company or..., only 68 % of the speed i signed onto sitting up at 50 dBmV instead of in.
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